Tamper-evident · Hash-verified · Append-only

Proof you worked the case.

From your chase, your calls, your records — Resoproof turns the effort you're already making into a defense-grade record. Where you can't prove it, we help you collect it.

Resoproof case console — items checklist, evidence timeline, and chase controls

The case console — requested items, real-time status, and the append-only evidence timeline.

Tax-resolution chargebacks hinge on one question: did you work the case? If your proof is scattered across email, notes, and memory — you lose. Resoproof makes the answer undeniable.

From case open to chargeback defense

Resoproof dashboard — fault attribution columns showing Waiting on client vs Action needed
01

Create a case and request documents

Add your client, list the items you need, and send a templated request. The client gets a secure, no-login link to their personal checklist.

02

Resoproof chases so you don't have to

Reminders fire automatically on a cadence you control. Every send, delivery, open, and click is tracked and logged to the hash chain.

03

Export the defense-grade record

Generate the record when you need it. Timeline, determination, outstanding items, and an integrity hash — ready for the refund bank.

See the full walkthrough

The record that holds up

Sourced from an append-only, hash-verified event log — not notes, not memory. Determination, full timeline, outstanding items with fault attribution, and an integrity hash a reviewer can verify themselves.

  • Append-only log enforced at the DB layer, not just application logic
  • Every email send, delivery, open, and link click recorded
  • Accepted, rejected, and no-response determinations with timestamps
  • Chain integrity verified on every export
  • PDF export or read-only share link for the refund bank
What the record proves
Resoproof defense record — determination, outstanding items, complete event timeline
Resoproof defense record shared view — what the refund bank sees

What the refund bank sees

Share a read-only link directly with the adjudicator. They see the case name, firm, client, every requested item with its status, and the complete timestamped event timeline — along with the integrity hash they can use to verify nothing was altered.

Firm isolation — RLS on every table, no cross-firm access
Documents served via short-lived signed URLs, never public
Hash-chained — any tampering breaks the chain and the record says so
Fault attribution — client-fault vs firm-fault determined automatically
Automatic cadence — reminders stop when the case is complete
Generated from data, never authored — no narrative to challenge

Tax resolution firms

Chase clients for the documents you need to work their case — and generate proof you did so for every file.

Chargeback defense

When a client disputes a charge, hand the refund bank a timestamped, hash-verified record of every attempt you made.

Refund bank compliance

Satisfy refund bank requirements for documented client engagement with a record that proves effort, not just assertion.

Never lose a case to “they never tried.”

Set up your firm in minutes. Chase clients, track everything, export the record on demand.